Arkansas Surgical Hospital has been named a 2019 Guardian of Excellence Award®️ winner by Press Ganey and is the only hospital in Arkansas to receive this recognition.
The nationally-recognized award honors top-performing health care organizations that have achieved the 95th percentile or above in performance in patient experience. Presented annually, the award names clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
The 2019 award recipients were honored at the Press Ganey National Client Conference in Orlando, Florida on Nov. 18.
According to Carrie Helm, the chief executive officer of Arkansas Surgical Hospital, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care.
“It is an honor for our hospital to be named a Guardian of Excellence for Patient Experience,” said Helm. “This prestigious award is further proof that our commitment to exceptional care is being recognized by those to whom it matters most: our patients.”
“Congratulations to Arkansas Surgical Hospital for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, executive chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”